Apprentice Billing and Customer Care

Job Responsibilities:

• Send out notices to overdue accounts.
• Collect payments and post to accounts.
• Reach out to customers with unpaid debt and attempt to collect from them.
• Maintain files and documents of accounts.
• Gather feedback from customers or prospects and share with internal teams.
• Reach out to customer queries and offer them any kind of support
• Look out for all the documentations, billing related to accounts.
• Send emails letter etc.

Requirements:

• Basic Knowledge of English
• Knowledge of MS Office.

Behavioral Competencies:

• Fast learner with a zeal to learn new things.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to put in extra efforts to close a task.
• Great team player.

• Solid communication skills.