Technical/Functional Skills Process analysis skills, knowledge of customer Business Functions & "IT" system processes, gap analysis, requirements gathering.
Experience Required knowledge of any business or "IT" system tool processes, process documentation & cataloging, process management
Roles & Responsibilities Works as a business process analyst on a MDM Tool implementation project. Reviews business functions & "IT" processes that collect customer data, defines process gaps & pain points, relates business processes to business goals & drivers. Builds Process Roadmap Strategies for project execution to improve business & "IT" processes that improve the quality & reliability of customer data collection for the implementation of an MDM Tool Solution
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