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Google Cloud Admin

Client: Wipro

Job Details

Job Description

  • As a Lead Administrator, you should be able to act as a single point of contact for the technical tower in front of the customer management.
  • Ensure proper communication and quick resolution as a crisis manager.
  • Responsible for Vendor Management and people management.
  • Drives day-to-day operations and work plan allocation/management.
  • Conduct periodic reviews with teams.
  • Weekly and monthly status reports to higher management.
  • Participate in business meetings with various stake holders.
  • Take corrective actions based on the customer satisfaction surveys.
  • Drive service improvement programs. Ensure adherence to quality/security standards defined for the engagement Perform Trend analysis, identify the top few incidents, and work with respective teams/individuals to minimize the incidents.
  • Effort estimation/reviews on a need basis for new projects.
  • Minimum work experience: 8+ YEARS

Key Skills