Mid to Advanced level of experience in at least one of the following packages -Kin Axis, SAP IBP, Blue Yonder, Logility and E2Open in the following areas:
Deep understanding of supply chain planning concepts including Demand Management, Distribution Planning, Master Planning, and S&OP.
Experience in implementing planning applications or providing L2 / L3 level support
Statistical, optimization and simulation skills through software tools and packages like R/Java script/python is desirable.
Knowledge and training in databases (SQL Server, MySQL) and skills one or more languages like SQL, MDX, T-SQL or similar is desirable.
Ability to analyze and process large amounts of data and complement it with intuition to prioritize and focus on the highest value opportunities or the biggest risks is key.
Strong ability to lead by example and demonstrate proficiency in both product and domain.
Patient listener with the ability to clearly articulate your view point to manage and deliver to customer expectations.
Proficient in the use of Microsoft Excel/PowerPoint for analysis and presentation.
Role
Understanding of our customer’s requirements by participating in workshops with functional and business owners of the processes and documenting it.
Own the executing experience with regards to implementing planning applications.
Work closely with architects to develop the clear functional and technical design and document data requirements and build complex datasets
Identify any design issues in the existing setup and co-ordinate with other o9 consultants to solve the business problem. Be the single point of contact for any platform level upgrade/patch/hot fix.
Create and execute workflow and data analytics test-cases. Work on bugs/issues and track progress at resolving issues using support tool.
Support Super User and End User training, for a global user base.
Demonstrate thorough knowledge of industry best practices, business processes, o9’s solutions, technical architecture, and value proposition.
Responsible for solution usability and uptime by resolving any customer issues in a timely fashion, ensuring accuracy of data loads and validating the e2e workflows.
General Skills
Strong Process Development, Improvement and Implementation experience
Strong communication in English – both oral and written skills. Ability to communicate effectively with all levels of management and peers, both internal and external
Ability to work under tight timelines across multiple geographies
Ability to learn new systems quickly and leverage systems and information to influence others