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OSS Tools Operations

Client: WIPRO

Job Details

Job Description

  • Should know basics of Telecom OSS Operations and Processes to deliver Managed Services engagements for Network tools across technology domains (RAN, Core and Transport) with over 3-4 years of hands-on experience.
  • Should have knowledge and experience of using OSS tools such as Huawei (U2000) and Ericsson (ENM, OSS RC) for managing networks across RAN Core and Transport
  • Proficient knowledge and understanding of L1 (monitoring) and L2 (preventive and corrective maintenance) for OSS tools is necessary
  • Proficiency levels required in Service Management, ITIL Service Operations, Core Network and Service/Network Inventory
  • Should have experience of supporting production environment including resolution of incidents and problems, executing operational changes and resolving user tickets.
  • Knowledge of eTOM and ITIL processes, metrics and reporting

Key Skills