Software Application Support Engineer

An application support engineer (ASE) is an IT professional who is responsible for troubleshooting the software applications a company uses and ensuring that help desk tickets are resolved in a timely fashion. In a large enterprise, an ASE may act as a subject matter expert for a specific software stack. Working knowledge of SQL Databases & basic network configuration Working Knowledge of IT Hardware and Software, Ability to learn and master employer-specific software, Complex problem solving, Written and verbal communication skills, Ability to diagnose & address application issues.

Key Skills

• Support Engineer
• Troubleshooting Skills
• Knowledge of SQL Databases
• IT Hardware and Software
• Knowledge of Network Configuration