Software Application Support Engineer

Software Application Support Engineer Roles & Responsibilities

• Working knowledge of SQL Databases & basic network configuration
• Ability to learn and master employer-specific software
• Complex problem solving
• Diagnosing & addressing application issues
• Providing software application assistance under the guidance of Senior Engineer
• Ensuring effective front-end and back-end programmability of the applications
• Consulting with the software development team
• Establishing root causes of application errors
• Documenting processes and monitoring application performance metrics
• Keeping all the records of amendments and scheduling application updates

Software Application Support Engineer Requirements

• Candidates who have a degree of Master of Computer Application (MCA) can apply
• Proven experience of 4 to 6 years as a Software Application Support Engineer or any related field for the client, Centre for e-Governance, Karnataka location-based in Bangalore Urban
• Advanced knowledge of back-end and front-end programming languages such as Python, C++, Ruby, and Javascript
• Experience with providing front-end support to internal departments and online clients
• Ability to handle document configuration changes, code migration, and monitor performance
• Proficiency in understanding the causes of application errors and solving them

Skills

• Ability to identify and address application issues
• Problem-solving skills
• Excellent verbal and written communication skills
• Knowledge of IT hardware and software
• Ability to learn various software
• Attention to detail
• Time management skills
• Coordination
• Organizational skills