Windows Server

Primary Skills: -

• O365 Mailbox Monitoring.
• Virtualization and Backup & Restore Management
• L1 Monitoring and health checkup on Hyper – V, VMware
• Backup Restoration – Symantec NetBackup, Disaster Backups and VM Backups
• L1 Monitoring Active Directory Services.
• Creation and monitoring of share folder and home folders in AD.
• Experience in ADS, Group Policies, FSMO Roles, DNS Zones, Replications etc
• L1 Monitoring of NAS & DAS.
• Day to day administration of escalated calls and provide resolution
• Proactive Monitoring of all the Servers as per Customer Standard Checklist.
• System Administration Tasks
• Creating and managing domains
• Creating and managing volumes
• Manage Access Rights & Folders

Secondary Skills: -

• Incident & Problem Management
• Follow the Incident Management Procedure for resolving the Incident.
• Coordinate with vendors in case of problems arising due to hardware failures or otherwise, in which case the involvement of the vendor or principles is required
• Reinstallation of OS, arising due to incidents of OS crashes or problems where reinstallation is required
• Trends on the incidents/problems
• Recommend the possible solution/workaround to address the probable causes of failure.