Key Performance Indicators / KRAs
- Documenting Business Requirements
- Documenting/mapping process steps in detail
- Designing future state solutions
- Identifying critical dependencies for solutions
- Creating implementation roadmap and high-level ROI
Qualification & Experience:
- Technical business analysis & documentation
- Platform creation
- Gathering, documenting & testing
- Payments Experience
- BNPL knowledge
- Customer Service Experience
- Financial Services Back Office Knowledge
Know-How
- Agile Development Processes
- Waterfall Development Processes
- Testing to Requirements