Technical Support Engineer Roles & Responsibilities
Installing and configuring client computer systems
Responding to client, IT support requests
Meeting with clients to diagnose software, networking, or hardware issues
Providing technical support on-site or via remote-access systems
Installation of new hardware, software, and networking systems
Maintaining job reports
Finding problems and troubleshooting hardware
Offer basic software solutions
Maintain good client relations
Technical Support Engineer Service Requirements
Any graduate can apply for this position
Proven work experience of 2 to 4 years are needed as a Technical Support Engineer or any related job role for the client DLF location-based in Gurgaon.
Know how to talk to clients
In-depth knowledge of products
Good interpersonal skills
Critical thinking
Knowledge of remote access systems
Experience in operating systems, API, and web services
Detailed understanding of hardware and networking system