Desktop Support
Client: Concentrix
Job Details
Experience
3-9 Years
Education
Bachelor Computer Applicatio
Location
Chennai, Tamil Nadu
Employment Type
Full Time
Salary
4.20 Lakhs -5.40 Lakhs Per Annum
Job Roles
Desktop Support
Posted
2 Year(s)
Job Description
- Excellent proven skills on service management fundamentals with hands-on expertise in Problem
Management, Incident Management, RCA & Ticket Analysis for deskside scoped equipment. - To support/troubleshoot the local servers and network devices with the help of the Network and Servers
team remotely. Intermediate knowledge and understanding of Network, Server & Voice infrastructure for strong troubleshooting & problem resolution skills. Adept at Ping & Tracert Analysis, voice infrastructure
at deskside level, capturing AD GP test outputs for analysis, troubleshooting DNS resolution errors, use of
net commands, IP config, etc. & maintaining Hub room and Data Center Structured Cabling. - Hands on experience on End-user computing like Desktops, Laptops, Hard Phones, Wifi devices, etc. on
both Hardware & Software aspects.
Key Skills
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